Heightsafe has grown exponentially in the over 15 years that we have been trading and we are now an established, trusted market leader in the Work at Height industry. Employing over 50 full time team members, we boast a wealth of longstanding, loyal, blue-chip business clients including Whitbread PLC, Selfridges, John Lewis, XPO Logistics and Travelodge – providing specialist products, services, training, and advice on a nationwide scale.

We are currently looking for an experienced and well-organized Contracts Administrator to join our growing Install Division.

• Department: Install
• Job Role: Contracts Administrator
• Reporting to: Operations Manager
• Location: Croft Business Park, Bromborough, CH62

Due to continued growth, we are looking for a Contracts Administrator to work full-time within our office to assist the Contracts Managers. Daily responsibilities may include;

Role & Responsibilities

• Administrative Support:
  – Provide comprehensive administrative support to the installation division.
  – Manage daily office operations, including answering phone calls, responding to emails, and scheduling meetings/surveys.
  – Prepare and distribute reports as needed.
  – Assist in the coordination and scheduling of site visits and team meetings.
• Document Control:
  – Serve as the primary point of contact for document control within the installation division.
  – Ensure all project-related documents are properly formatted, numbered, and filed in-line with the formatting that our clients require.
  – Create & manage the document control system to track and maintain all project documents.
  – Upload and maintain project documents, drawings, and specifications in client portals.
  – Coordinate the distribution and archiving of documents according to project requirements.
• Client Portal Management:
  – Upload and update drawings, specifications, and other relevant documents on client portals.
  – Ensure timely submission of required documents to meet project deadlines.
  – Act as a liaison between the company and clients regarding documentation and portal-related issues.
  – Monitor client portals for updates, notifications, and new document requests.
  – Provide training and support to team members on the use of client portals as necessary.
• Communication and Coordination:
  – Coordinate with project managers, engineers, and other team members to ensure smooth document flow.
  – Communicate effectively with clients, suppliers, and subcontractors regarding document-related inquiries.
  – Assist in the preparation of project documentation for meetings, presentations, and reviews.

Essential Skills Required

• Experience in a similar role preferably in the work at height or construction industry
• Previous knowledge of CRM Systems and client portals, experience in working and coordinating a large number of projects at any one time, with attention to detail and accuracy in managing documentation
• Organised and able to manage a large workload, alongside prioritising appropriately tasks on a daily basis is a vital skill to be successful in the role
• Must be able to work comfortably within a team whilst also confident enough to take control of their own diary management and ensuring all tasks are completed within the time frame required
• Strong problem-solving acumen
• Excellent phone manner with good communication skills, both oral and written when communicating with customer and colleagues across teams and divisions
• Highly confident and proficient with Microsoft Suite and Outlook 365
• GCSE’s English and Math’s Grade C or above

Desirable Skills

• Working at height experience
• Use of construction management portals such as Aconex, 4P and Web-contractor

Equal Opportunities

At Heightsafe we are committed to equal opportunities in all areas of our work. All individuals will be treated in a fair and equal manner, regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation. Positions offer a generous salary, together with excellent on-target earnings.

How to Apply

To apply for this vacancy, please email your CV and cover letter to [email protected] with the subject line “Application – Contracts Administrator”.